Privacy Policy

Urban Ventures Group Pty Ltd

Address: Level 1, 9 Windmill Street, Southport QLD 4215
Phone: 07 5654 5123
Last updated:  May 2025

Urban Ventures Group Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • IP address

  • Any other information you voluntarily provide to us (e.g., via enquiry forms or email)

2. How We Collect Personal Information

We collect personal information through:

  • Online forms on our website

  • Direct contact by phone or email

  • Social media interactions (e.g., via Facebook, YouTube)

  • Cookies and analytics tracking on our website

3. Why We Collect Your Information

We collect, hold, and use your information for purposes including:

  • To respond to enquiries and provide our services

  • To communicate with you about updates, promotions, and property information

  • To improve our website and customer experience

  • To meet legal obligations and regulatory requirements

4. Disclosure of Personal Information

We may share your information:

  • With third-party service providers who assist us in delivering our services

  • When required by law or regulatory authorities

  • With your consent, or as otherwise permitted under the Privacy Act

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes using secure servers, password protections, and encryption technologies where appropriate.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you. To make a request, please contact us at:

📞 07 5654 5123
📍 Level 1, 9 Windmill Street, Southport QLD 4215

7. Cookies and Website Analytics

Our website uses cookies to enhance your experience and track site usage. By using our site, you consent to the use of cookies. You can modify your browser settings to disable cookies if you prefer.

8. Links to Third-Party Sites

Our website and social media platforms may contain links to external sites (e.g., Facebook, YouTube). We are not responsible for the privacy practices or content of these third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated revision date.

Add Your Heading Text Here

"*" indicates required fields

This field is for validation purposes and should be left unchanged.